Pay Your Local Utility Bill

Important Message

Cleveland Heights Utility Department have launched a new customer portal powered by Muni-Link and Invoice Cloud for customers to review and pay their bills 24/7. 

You must have a current bill available with updated information before accessing the online portal. Below is a sample of the most current updated bill.

Please visit the payment portal to register and explore all payment options and features. 

If you would like to make a payment using your smartphone, scan the QR Code below with your camera, and select the link that populates to get started. 

The following payment options are available:

• View your bill or make a payment from anywhere you have internet access
• Set it and forget it with AutoPay: enroll to save time and avoid missed payments; your balance will be paid on the due date
• Enroll in Pay by Text to get text notifications about your bill and pay your bill by text 
• Schedule your payment for a specific future date (before the due date) 
• Pay 24/7 over the phone with our automated Pay by Phone feature at 844-450-1654
• Visa/Master Card, E-Check, PayPal, and Google Pay payments are accepted

You may also pay your utility bill by the following options:

Paying at City Hall

You may pay your bill at the Cleveland Heights Utility Department during office hours. The main office is located on the lower level of City Hall.

If you prefer, you may pay after hours by dropping your payment in the night depository box located in the front of City Hall.

Cleveland Heights Utility Department
 40 Severance Circle
 Cleveland Heights, OH 44118

Hours
 Monday - Friday
 8:30 a.m. - 5 p.m.

Pay by Phone

• Call our automated payment line at 216-291-5995 and follow the instructions provided
• Phone payments are available using an eCheck, Visa, or Mastercard

Pay by Mail

• Send your payment in the return envelope included with your bill or mail your bill stub and payment to our Post Office Box address.
• Remember to write your account number on your check or money order, and never send cash.

Cleveland Heights Utility Department
 P.O. Box 630291
 Cincinnati, OH 45263-0291