The City of Cleveland Heights is proud to announce that Suzanne Conway, an experienced music, theater, and entertainment industry professional who has managed daily operations at several venues for the largest music venue operator in the country, has accepted the position of General Manager at Cain Park.
In her role operating the entertainment complex at Cain Park, Ms. Conway will draw on her considerable experience, including most recently as General Manager for House of Blues (HOB) Chicago, GM at HOB San Diego, and Director of Music Hall Operations for HOB Dallas. Ms. Conway began with HOB in 2018 as the Assistant General Manager of HOB’s operation of Masonic Cleveland.
A Northeast Ohio native, Conway starts in February and says she looks forward to “returning to Cain Park, where I began my career all the way back in 1999, and where I first fell in love with live venue entertainment. After the incredible opportunities I’ve had to grow and do what I love all over the world, I am beyond proud to come home to Cain Park, and I cannot wait to bring the best, most diverse live entertainment to Cleveland Heights.”
Ms. Conway built her professional career in theater and presenting live music in Cleveland and across the country. Her experience includes early stints in patron services for Great Lakes Theater and a position at Cain Park as Assistant Operations Manager before branching into tour management for David Copperfield, film festival operations for Sundance, and a company manager for The Old Globe in San Diego. Conway returned for a second tour of duty at Cain Park as Marketing and Public Relations Coordinator. Her experience has not been limited to the entertainment industry as Ms. Conway also counts Race Director for Susan G. Komen Northeast Ohio and Community Development Manager for American Cancer Society, Greater Cleveland Chapter among her career accomplishments.
Conway’s taking the helm at Cain Park comes at a time of great opportunity for the Park driven in part by the City’s investment in 2025 of over $5 million in infrastructure improvements. Primarily through federal grants, the city completed seat replacements in the theater and amphitheater, upgraded its audio/visual system, completely renovated the artist and administration buildings, and added new lighting on paths and throughout the park. In addition, the city built amphitheater-style seating and improved ADA access to the park on its South Taylor end where reinvestment in the Cain Park Village plan continues, led by the Taylor-Tudor buildings, a $25 million renovation of a mixed-use space near the park.
“We’re truly excited to welcome Suzanne Conway to manage Cain Park. She will arrive at a very exciting time for the city,” said Cleveland Heights Mayor Jim Petras, adding that, with unanimous approval from City Council, Cain Park’s 2026 budget was doubled and the decision was made to elevate Cain Park to its own city department in the near future. “We were so impressed with her appreciation and reverence for Cain Park as a venue and as a community asset.”
Cain Park is the oldest operating municipally owned performing arts venue in the country, presenting an annual theatrical, arts and live music schedule on two stages, the Evans Amphitheater and the Alma Theater, in the heart of the city’s treasured green space and recreation area, Cain Park. To learn more, log on to cainpark.com.