FAQs • Cleveland Heights, OH • CivicEngage

Who handles complaints about the appearance and condition of a property, systematic inspections or point-of-sale inspections?: Complaints about the appearance and/or condition of a commercial or residential property may be made through the Access Cleveland Heights App or you may email Inspection Services or call them at 216-291-5900.

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Relocation Services

Because all of our listings must be advertised locally, we refer those renters who already live in the area to the following publications:

2. What services are offered to real estate agents?: The goal of Relocation Services is to promote Cleveland Heights by highlighting its housing stock and the benefits of living in our community. We refer our prospective buyers to real estate professionals to conduct the actual sales. A list of PRO (Preferred Realty Office) agents is included in all of our promotional packets and materials, and we offer information meetings about Cleveland Heights to real estate agents.

3. What services are offered to prospective home buyers?: Buyers are referred to a list of 'PROs' or Preferred Realty Office agents. PROs have attended numerous seminars and educational programs about our city, and know the area well. Names of contact people in various neighborhoods and our schools are available to prospective buyers.

4. Does Relocation Services keep lists of available Section 8 properties?: All questions regarding Section 8 are referred to the Cleveland Metropolitan Housing Authority by phone at 216-348-5000.

5. Who handles complaints about the appearance and condition of a property, systematic inspections or point-of-sale inspections?: Complaints about the appearance and/or condition of a commercial or residential property may be made through the Access Cleveland Heights App or you may email Inspection Services or call them at 216-291-5900.