What tickets are eligible for a refund?

Tickets in these categories are eligible: Prohibited Zone, No Permit, Overnight Parking, Fire Hydrant and Fire Land Parking, Abandoned Vehicle, Traffic Hazard, Parking on Sidewalk, Curb or Streetlawn. PARKING METER TICKETS ARE NOT INCLUDED.

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1. What tickets are eligible for a refund?
2. How exactly did this discrepancy happen?
3. How did this go undetected for so long?
4. When will people be notified?
5. When do you expect to issue the refunds?