All Cleveland Heights residents are required to pay for water, sewer, and local sewer charges.
Water service charges are only billed by the Cleveland Water Department. Sewer service charges are only billed by NEORSD. Local Sewer (maintenance and repairs) service charges are only billed by Cleveland Heights Utilities Department.
NEORSD bill consist of water that exits your house through pipes that must be chemically treated at the sewer plant before it is returned to the lake.
Cleveland Heights Utility bill consist of all maintenance and repairs of the sewer mains in Cleveland Heights only. The catch basins and manhole covers are also maintained by the city. Water services are handled by Cleveland Water and can be reached at 216-664-3130 or websiteinquiries@clevelandwater.com.