Why wasn't my trash collected?

Refuse must be placed on the tree lawn before 7 a.m. on the day of your collection. If you put it out after 7 a.m. on the morning of your collection day, it might have been missed. Call 216-691-7300 or email Public Works to let them know. 

However, if you call after 2 p.m., it may not be collected until the following day.

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1. I put my trash cans on the tree lawn and my trash was not collected. Why not?
2. I'm moving and will be disposing of quite a bit. Do I have to wait for my regular collection day to put it out?
3. Only some of my refuse was collected and there are still items on my tree lawn. Why isn't it collected all at one time?
4. Why wasn't my trash collected?
5. Will the City pick up our old swing set?