I put my trash cans on the tree lawn and my trash was not collected. Why not?

Garbage is not collected if the trash cans are placed on the tree lawn. Remove the items and place them in plastic bags. 

However, if you want to throw the cans away, please indicate that on the cans.

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1. I put my trash cans on the tree lawn and my trash was not collected. Why not?
2. I'm moving and will be disposing of quite a bit. Do I have to wait for my regular collection day to put it out?
3. Only some of my refuse was collected and there are still items on my tree lawn. Why isn't it collected all at one time?
4. Why wasn't my trash collected?
5. Will the City pick up our old swing set?